Privacy and Cookie Policy

Your privacy is important to us. Information collected through the web site in relation to your order is stored in our database so that we can deliver you order and communicate with you in relation to your order. For security purposes No credit card information is stored in our database with all credit card data and payments handled securely by the payment gateway.

We may use cookies when you access this website so that we can recognise your browser and customise your experience You can switch off cookies y adjusting the settings of your web browser.

Information logged

When you visit this site, our server logs information which is provided by your browser. This information is used to create summary statistics which allow us to assess the number of visitors to the different sections of our site, discover what information is most and least used, determine technical design specifications, and help us make our site more useful to visitors. The information logged is as follows:

• • the type of browser you are using
• • the date and time of your visit
• • the address of the referring site
• • your server’s IP address (a number which is unique to the machine through which you are connected to the Internet. Usually one of your service provider’s machines)
• • No attempt will be made to identify users or their browsing activities unless disclosure is required by law or due to a mandatory requirement of a Court, Governmental Agency or Regulatory Authority. We use the information only for statistical analysis or systems administration purposes.

  Electronic mail addresses

  We will record your email address if you transmit it to us electronically, either in an email message or by joining our membership list. It will only be used for the purpose for which you provide it, and will not be added to a mailing list unless you request that this be done. We will not disclose it without your consent.

  Subscription and Feedback forms

  Some pages of this web site provide the facility for users to fill out an online form for the purpose of subscribing to a special service or to provide us with feedback about our web site. We will ask you to provide only enough personal information to fulfill that purpose. We will record it to facilitate follow up and for statistical analysis. Only authorised RetailCare staff will have access to this information.

  Cookies

  A cookie is an electronic token that is passed to your browser (and your browser passes it back to the server) whenever a page is sent to you. We do not use cookies to collect personal information or to track your activities.

  Searches

  Search terms that you enter when using our search engine are collected, but are not associated with any other information that we collect. We use these search terms to ascertain what people are looking for at our site, and to improve the services that we provide.

  Links to other sites

  This site contains links to other sites such as Facebook and Instagram of which we are not responsible for the privacy practices of these web sites and has no knowledge of whether cookies or other tracking devices are used on linked sites. If you have any concerns regarding your privacy you should ensure you are aware of the privacy policies of those sites.